Standard Bank Spaces — Teams Integration
SB
×

Your workspace AI
inside Teams

SB Space intelligence embedded in Microsoft Teams — bookings, occupancy, visitor management, and facility ops from any channel or DM.

23
Locations
8
Countries
24/7
AI Available
0
App Switching
01 · The Experience

SB Space meets your team where they already are.

Standard Bank staff don't need a new app. The SB Space bot lives inside Microsoft Teams — answering questions about room availability, processing bookings, surfacing real-time occupancy data, and managing visitors through Adaptive Cards. All from the same chat window they use every day.

Chat
▾ Recent
SB SB Space Bot
NM Naledi Mabaso
TN Thabo Ndlovu
▾ SB Spaces — JHB
# general
# room-bookings
# visitor-arrivals
# facility-alerts
▾ SB Spaces — CPT
# general
# hot-desks
SB
SB Space Bot
Active now · Rosebank Hub
NM
Naledi Mabaso 09:14 AM
@SB Space I need a meeting room at Rosebank for 6 people tomorrow from 10am to 12pm. Needs a screen and video conferencing.
SB
SB Space Bot 09:14 AM
I found 3 available rooms at Rosebank. Here's the best match:
Room Available — Rosebank Hub
Room Protea · 4th Floor
Capacity 8 people
Time 30 Mar, 10:00 – 12:00
Equipment Screen, Video, Whiteboard
Status Available
NM
Naledi Mabaso 09:15 AM
Perfect, book the Protea room. Add catering — coffee and pastries for 6.
SB
SB Space Bot 09:15 AM
Booking Confirmed
Reference SBS-RBK-20260330-0847
Protea Room · 4th Floor 30 Mar, 10:00–12:00
Catering Coffee & Pastries × 6
Calendar Synced to Outlook
Interactive Demo · Click scenarios below to switch views
02 · Live Scenarios

Four ways SB Space works inside Teams.

Click a scenario to see the Teams conversation update above.

Scenario 01

Smart Room Booking

Staff @mention the bot with natural language requests. SB Space checks availability across all locations, matches equipment needs, and books instantly — with catering, Outlook calendar sync, and visitor invites handled in one conversation.

Scenario 02

Real-Time Occupancy

Facilities managers get live occupancy dashboards delivered as Adaptive Cards. The bot spots capacity pressure and proactively suggests overflow routing — redirecting walk-ins to quieter locations before problems arise.

Scenario 03

Visitor Management

When a visitor checks in at reception, the host gets an instant Teams notification with NDA status, WiFi details, and one-tap actions. No phone calls, no manual badge printing, no "please hold while I find them."

Scenario 04

Proactive Facility Alerts

IoT sensors flag issues before anyone complains. The bot posts to #facility-alerts, auto-creates maintenance tickets, notifies engineers, and keeps the team updated — including auto-relocating affected desk bookings.

03 · Capabilities

What SB Space can do from Teams.

Every capability available through the SB Space mobile app is accessible through Teams — via natural language, Adaptive Cards, or channel automations.

📅

Book & Manage

Meeting rooms, hot desks, parking bays, event spaces. Natural language or Adaptive Card forms. Outlook sync included.

📈

Occupancy Intelligence

Real-time desk and room utilisation. Predictive occupancy. Automated overflow management across locations.

👥

Visitor Flow

Pre-registration, check-in notifications, NDA handling, WiFi provisioning, wayfinding — all via Teams cards.

⚠️

Facility Ops

IoT sensor alerts, maintenance ticketing, HVAC monitoring, cleaning schedules. Auto-escalation and status tracking.

☕

Services & Catering

Order from the on-site cafe, request AV setup, book parking — all within the same Teams conversation.

📊

Reports & Analytics

Weekly utilisation summaries, cost allocation reports, and trend analysis delivered as scheduled Teams messages.

Why Teams and not just the app?

Standard Bank staff already live in Teams. The SB Space app is powerful for deep interaction, but Teams is where quick actions happen — booking a room while reading an email, checking occupancy during a chat, approving a visitor between meetings. No context switching. No new app to open. The AI meets people where their attention already is.

04 · Architecture

How it connects under the hood.

The SB Space Teams bot runs through a secure gateway that connects Microsoft Teams to the SB Space platform. All data stays within Standard Bank's infrastructure.

💬
Teams Message
Staff sends in Teams
→
🔐
Azure Bot
JWT validation
→
⚙
SB Gateway
SB infrastructure
→
🤖
SB Space AI
Intent + fulfilment
→
📥
Adaptive Card
Rich response
256-bit
Encryption in transit
ZA
Data residency
<2s
Avg response time
SSO
Azure AD integrated

Enterprise-grade by default

Single-tenant Azure Bot registration. Data never leaves Standard Bank's cloud boundary. SSO through existing Azure AD — no separate login. Audit logs for every action. Role-based access controls mirror existing SB Space permissions.